Privacy Policy
How we collect, use, and protect your personal information
Last updated: April 15, 2023
1. Introduction
At Entrepreneur Coach ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website foundervaults.com and use our platform, including any related mobile applications (collectively, the "Service").
Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.
2. Information We Collect
We collect several types of information from and about users of our Service, including:
Personal Data
Personal Data refers to information that can be used to identify you individually. Depending on your use of our Service, we may collect the following Personal Data:
- Contact information (such as name, email address, mailing address, and phone number)
- Account credentials (such as username, password, and security questions)
- Demographic information (such as age, gender, location, and preferences)
- Payment information (such as credit card details, billing address, and bank account information)
- Educational information (such as progress, assessment results, and certificates earned)
- Professional information (such as business type, industry, and experience level)
- Content you contribute to the platform (such as forum posts, assignment submissions, and messages)
Usage Data
We automatically collect Usage Data when you use the Service. Usage Data may include:
- IP address, browser type, operating system
- Pages visited, time spent on pages, links clicked
- Course completion rates and patterns
- Interactions with learning content and assessments
- Device information and timestamps
3. How We Collect Information
We collect information directly from you when you:
- Register for an account
- Purchase a course or subscription
- Complete your profile
- Submit forms or surveys
- Communicate with our support team
- Participate in community discussions
- Upload content or submit assignments
We also collect information automatically through:
- Cookies and similar tracking technologies
- Analytics tools
- Server logs
- Learning management system tracking
4. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Create and manage your account
- Personalize your learning experience
- Track your progress and issue certificates
- Respond to comments, questions, and requests
- Send administrative information, updates, and promotional communications
- Monitor usage patterns and analyze trends
- Protect against, identify, and prevent fraud and other illegal activity
- Comply with our legal obligations
5. Information Sharing and Disclosure
We may share your personal information in the following situations:
Service Providers
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.
Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, but we will notify you (for example, via email and/or a prominent notice on our website) of any change in ownership or uses of your personal information.
Legal Requirements
We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
With Your Consent
We may disclose your personal information for any other purpose with your consent.
6. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk.
7. Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
- The right to access the personal information we have about you
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information
- The right to object to processing of your personal information
- The right to request restriction of processing of your personal information
- The right to data portability (receiving a copy of your personal information)
- The right to withdraw consent
To exercise any of these rights, please contact us at privacy@foundervaults.com.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
We use the following types of cookies:
- Essential cookies: Required for the operation of our Service
- Analytical/performance cookies: Allow us to recognize and count visitors and analyze how users navigate our Service
- Functionality cookies: Used to recognize you when you return to our Service
- Targeting cookies: Record your visit to our Service, the pages you have visited, and the links you have followed
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
9. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
10. International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Pakistan and choose to provide information to us, please note that we transfer the data to Pakistan and process it there.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: privacy@foundervaults.com
By mail: Office 503, 5th Floor, Tech Hub Building, Main Boulevard Gulberg, Lahore, Punjab, Pakistan